Terms and Conditions

All use of the website www.LondonHut.com is based on the terms and conditions below.

By using the LondonHut.com website, you agree to the terms and conditions.

They are a legal agreement between us and can only be modified with our consent. We reserve the right to change the terms and conditions of the LondonHut.com website at our discretion.

Accuracy of Information

At LondonHut.com, we do our best to ensure all information on the website is accurate. However, if you find any inaccurate information on the LondonHut.com website, please let us know and we will correct it, where we agree, as soon as possible.

It is advisable to independently verify any information before relying upon it. We make no representations that information is totally accurate and up to date or complete and accept no liability for any loss or damage caused by inaccurate information. You are advised to check directly with any establishment you plan to visit in London before making any travel arrangements.

Links

We provide links to other websites as a service to visitors. We have no control over other websites, and therefore cannot accept any responsibility for them. If you feel that a link on our website is inappropriate, please let us know.

Copyright

All documents, images and information on this site are protected under copyright. Unauthorised use, copying or distribution is prohibited.

Changes

We reserve the right to make changes to any information, product or service without letting you know in advance. The design of our products may vary from the product images displayed on this website.

Delivery Information

We offer souvenirs, available for delivery to customers around the world. Please feel free to add the items you require to your online shopping basket and upon completion of your order, the delivery cost will be calculated. Please note that this is before you confirm your payment therefore there will be no obligation on you to make a purchase. The delivery charges are calculated in accordance with the delivery destination and the weight of the items.

UK Delivery All orders are sent by First Class and Recorded Signed For delivery via Royal Mail or by courier with DHL. We aim to dispatch all orders within 24 hours, unless the items are not in stock, in which case you will be notified.

Overseas Delivery All overseas orders will be sent via airmail, by International Signed For delivery with Royal Mail, or with a courier such as UPS or DHL. International orders are generally received in 2 to 7 working days; subject to the shipping method and timings. For larger orders, please contact us for a delivery quote. LondonHut.com cannot be held responsible should local customs authorities wish to confiscate any particular item contained within the parcel, or charge any import duty. The recipient is responsible for paying any customs charges.

Returns Policy

Breakages during carriage must be reported within seven days of receipt of the goods. Unwanted items: Refunds will be provided when you report and return unwanted item(s) within seven days to us in original, unused condition in original packaging. The refund will only cover the cost of the item and not delivery charges or any charges incurred in returning the item(s) to us. A 15% restocking fee will also occur when unwanted items are returned to us, this will be deducted from the refund. Non-returnable items include boxer shorts and thongs.

Faulty or our error: Full refunds will be issued for any faulty item(s) or where the return is as a result of our error. The refund will include the cost of the item(s) together with its delivery charge.

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